March 7, 2018

The paper resume will finally die out.

The continuous advancements in technology coupled with the need to go green will eliminate the paper resume in the application process of tomorrow. LinkedIn and video resumes are the new marketing documents that will demonstrate a...

March 2, 2018

Listen to and respect your customers.

Customers require patience, active listening, compassion, care and a desire to exceed expectations. Customers just want the product or services promised in a timely manner. Knowing your customers' needs, treating them with respect a...

March 1, 2018

Empower your team to 'manage up.'

Hire competent people, and give them the autonomy to manage upward. This allows leaders to focus on more major responsibilities than balancing power. After all, it is not about power and control. It is about inclusion and teamwork. - Ar...

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December 12, 2017

As certified professional coaches, we are most mindful of choosing to listen intentionally. This enables me to commit my mind and thoughts to hearing the client's needs, rather than listening to offer advice or respond. Coaching has proven to be about active listening and guiding clients towards identifying the best approaches or solutions to their issues.   - Arlene DonovanTurning Point Coaching LLC 

December 11, 2017

The older I get, the wiser I become about embracing change rather than resisting it. Change is one of the natural flows of life that occurs often, even when we don't want it to. Being open and flexible to change has helped me to rewire my approach by going along or embracing change versus trying to control it. After all, change can be a good thing! Go ahead, change your lenses; you will see it, too.   - Arlene DonovanTurning Point Coaching LLC 

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November 6, 2018

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