Difficult Customer? Seven Proven Strategies To Turn The Relationship Around


Listen to and respect your customers.

Customers require patience, active listening, compassion, care and a desire to exceed expectations. Customers just want the product or services promised in a timely manner. Knowing your customers' needs, treating them with respect and delivering service excellence can result in a customer for life. It is never the approach but rather the response that counts. Professionalism wins every time. - Arlene Donovan, Turning Point Coaching LLC